{"id":113,"date":"2021-04-06T23:29:53","date_gmt":"2021-04-06T23:29:53","guid":{"rendered":"http:\/\/mindwander.com\/?p=113"},"modified":"2021-06-25T23:54:43","modified_gmt":"2021-06-25T23:54:43","slug":"hp-photosmart-s20-scanner-on-windows-7","status":"publish","type":"post","link":"https:\/\/mindwander.com\/index.php\/2021\/04\/06\/hp-photosmart-s20-scanner-on-windows-7\/","title":{"rendered":"HP Photosmart S20 Scanner on Windows 7"},"content":{"rendered":"\n<p>I&#8217;ve had a HP PhotoSmart S20 scanner for years and never really got around to seriously scanning in my slides &amp; negatives. Now that I have the time and interest, I find it will not work with Windows 10. Fortunately, I have a Windows 7 laptop that seems to handshake with my scanner. I follow these directions found by googling &#8220;HP Photosmart S20 Windows 10&#8221; on the Dell Forums. Some advice is to install Vuescan which is supposed to install a compatible Win 10 driver but this isn&#8217;t true. In fact, on Vuescan&#8217;s website, it says to make the scanner work requires a HP driver. <br>After installing <strong><em>ps804en,exe<\/em><\/strong> on my Windows 7 laptop, the scanner appears under &#8216;Devices&#8217;. I&#8217;ll see if and how it works before spending a lot of time trying to get it working on my desktop running Windows 10. <br>If you are trying to get your scanner working on newer versions of Windows. Give the following instructions a try. I&#8217;ll add the driver <strong>download link<\/strong> from a good resource that worked for me.<br><a href=\"https:\/\/www.helpjet.net\/Fs-60847854-80177087-39633014-devices.html\">https:\/\/www.helpjet.net\/Fs-60847854-80177087-39633014-devices.html<\/a><\/p>\n\n\n\n<p>If you have HP drivers installed, follow the first 12 instructions. Otherwise, start at Go to www.HP.com or get the driver from the helpjet link above, or google &#8216;ps804en.exe&#8217;. You&#8217;ll get several links including cnet.com.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Disconnect the scanner from the system<\/li><li>Click Start- (Settings)- Control Panel<\/li><li>Look to the left. If listed, click &#8220;Switch to Classic View&#8221;<\/li><li>Double-click the Add or Remove Programs icon<\/li><li>Look to the left. If listed, click the Change or Remove Programs button. A listing of all installed programs should be available<\/li><li>Select all HP scanner applications\/drivers you want removed and then click the Change\/Remove button<\/li><li>The InstallShield Wizard dialog box, select the Remove check box<\/li><li>Click Next<\/li><li>If you get a window for &#8220;Remove Share Component&#8221;, click &#8220;Yes to All&#8221;<\/li><li>If you get a window for &#8220;Remove Share File&#8221;, click &#8220;Yes to All&#8221;<\/li><li>Click Yes<\/li><li>When finished, close all boxes<\/li><li>Go to www.HP.com<\/li><li>Select &#8216;Home &amp; Home Office.&#8217;<\/li><li>Type &#8216;S20 ps804en.exe&#8217; into the top Search field [press the ENTER key]<\/li><li>Click HP Photosmart s20 photo scanner<\/li><li>Select &#8216;Download drivers &amp; software&#8217; from this screen.<\/li><li>Select &#8216;Microsoft Windows XP.&#8217;<\/li><li>Select &#8216;PhotoSmart Scanner (SCSI) and S20\/S20xi Photo Scanner (USB) Software.&#8217;<\/li><li>Click &#8216;Download now&#8217; to being downloading ps804en.exe<\/li><li>Click Save<\/li><li>Click Desktop<\/li><li>Click Save<\/li><li>When done, double-click the downloaded file<\/li><li>A Windows-based message will appear during installation that recommends stopping installation because the HP Photosmart software has not passed Windows Logo testing<\/li><li>Ignore this and click &#8216;Continue Anyway&#8217;<\/li><li>Follow the prompts to finish loading the software<\/li><li>Click Start- Shutdown- Restart- OK or Click Start- Turn Off Computer- Restart<\/li><li>Reconnect the powered on scanner<\/li><\/ul>\n\n\n\n<p>Helpjet&#8217;s driver page also has instructions you can try:<\/p>\n\n\n\n<p>Here is a step by step manual guide for HP PhotoSmart C5101A &#8211; S20 software installation process on Windows 7 \/ 8 \/ 8.1 \/ 10 \/ Vista \/ XP.<br>1 Download ps804en.exe file for Windows 7 \/ 8 \/ 8.1 \/ 10 \/ Vista \/ XP, save and unpack it if needed.<br>2 Switch on your new hpphotosmartscanner hardware.<br>3 Right click on the My computer icon and push Properties tab then. Choose Hardware tab. Click on Device Manager button.<br>4 Find your HP PhotoSmart C5101A &#8211; S20 device in the list and press double click on the hpphotosmartscanner device. Click Reinstall driver button.<br>5 Choose Install from the specific location and click on the Browse button. Click on the Next and Finish button after that to complete the installation process.<br>6 After these steps, you should see HP PhotoSmart C5101A &#8211; S20 device in Windows peripheral manager.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;ve had a HP PhotoSmart S20 scanner for years and never really got around to seriously scanning in my slides &amp; negatives. Now that I have the time and interest, I find it will not work with Windows 10. Fortunately, I have a Windows 7 laptop that seems to handshake with my scanner. I follow [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":126,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3,9,8],"tags":[],"class_list":["post-113","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-photography","category-software-computers","category-windows"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/mindwander.com\/wp-content\/uploads\/2021\/04\/HPS20150.jpg?fit=169%2C150&ssl=1","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mindwander.com\/index.php\/wp-json\/wp\/v2\/posts\/113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mindwander.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mindwander.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mindwander.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mindwander.com\/index.php\/wp-json\/wp\/v2\/comments?post=113"}],"version-history":[{"count":2,"href":"https:\/\/mindwander.com\/index.php\/wp-json\/wp\/v2\/posts\/113\/revisions"}],"predecessor-version":[{"id":117,"href":"https:\/\/mindwander.com\/index.php\/wp-json\/wp\/v2\/posts\/113\/revisions\/117"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mindwander.com\/index.php\/wp-json\/wp\/v2\/media\/126"}],"wp:attachment":[{"href":"https:\/\/mindwander.com\/index.php\/wp-json\/wp\/v2\/media?parent=113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mindwander.com\/index.php\/wp-json\/wp\/v2\/categories?post=113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mindwander.com\/index.php\/wp-json\/wp\/v2\/tags?post=113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}